Privacy Policy

This privacy policy ("policy") will help you understand how Valentine Roofing ("us", "we", "our") uses and protects the data you provide to us when you visit and use valentineroof.com ("website", "service"). We reserve the right to change this policy at any given time, of which you will be promptly updated. If you want to make sure that you are up to date with the latest changes, we advise you to visit this page at your discretion. 

What User Data We Collect 

When you visit the website, we may collect the following data: 

  • Your IP address. 
  • Your contact information and email address. 
  • Other information such as interests and preferences. 
  • Data profile regarding your online behavior on our website. 

Why We Collect Your Data 

We are collecting your data for several reasons: 

  • To better understand your needs. 
  • To improve our services and products. 
  • To send you promotional emails containing the information we think you will find interesting. 
  • To contact you to fill out surveys and participate in other types of market research. 
  • To customize our website according to your online behavior and personal preferences. 

Safeguarding and Securing the Data 

Valentine Roofing is committed to securing your data and keeping it confidential. Valentine Roofing has done all in its power to prevent data theft, unauthorized access, and disclosure by implementing the latest technologies and software, which help us safeguard all the information we collect online. 

Our Cookie Policy

Once you agree to allow our website to use cookies, you also agree to use the data it collects regarding your online behavior (analyze web traffic, web pages you spend the most time on, and websites you visit). The data we collect by using cookies is used to customize our website to your needs. After we use the data for statistical analysis, the data is completely removed from our systems. Please note that cookies don't allow us to gain control of your computer in any way. They are strictly used to monitor which pages you find useful and which you do not so that we can provide a better experience for you.

If you want to disable cookies, you can do it by accessing the settings of your internet browser.

Links to Other Websites 

Our website contains links that lead to other websites. If you click on these links Valentine Roofing is not held responsible for your data and privacy protection. Visiting those websites is not governed by this privacy policy agreement. Make sure to read the privacy policy documentation of the website you go to from our website. 

Restricting the Collection of your Personal Data

At some point, you might wish to restrict the use and collection of your personal data. You can achieve this by doing the following: When you are filling the forms on the website, make sure to check if there is a box which you can leave unchecked, if you don't want to disclose your personal information. If you have already agreed to share your information with us, feel free to contact us via email and we will be more than happy to change this for you. Valentine Roofing will not lease, sell or distribute your personal information to any third parties, unless we have your permission. We might do so if the law forces us. Your personal information will be used when we need to send you promotional materials if you agree to this privacy policy.

Hotjar

We use Hotjar in order to better understand our users’ needs and to optimize our services and experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices. This includes a device's IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf.

For further details, please see the ‘about Hotjar’ section of Hotjar’s support site.

The Valentine Roofing Logo Experience

The Valentine Experience is defined by seamless communication, meticulous cleanup, and always going the extra mile for our customers.

  • Seamless Communication: Communication is key, and our dedicated service staff keeps you appraised every step of the way.
  • Meticulous Clean-Up: Once the work is completed, our meticulous cleanup process will leave your property looking better than we found it.
  • Going the Extra Mile: We’re here to deliver exceptional results through outstanding customer service, and that’s exactly what you’ll get.