Leading Puget Sound - Seattle Roofing Contractor Since 2008
Project/ Experience Manager
Leading team of home improvement professionals!
Our team of project managers are highly trained professionals. Each team member is highly driven with upstanding moral character. We call our project managers 'experience managers' because they create a customer-first experience and successfully guide customers through their home improvement journey. If you want to work for the number one home improvement contractor in Puget Sound join our team today.
The Valentine Experience
Our mission is to serve and care for our neighbors. We do this by providing top-notch work and an award-winning customer experience. We want to make a positive impact in our community and understand that starts in-house, with our team! This is how we employ the absolute best people in the industry. If you are committed to excellence in your craft, bring a positive attitude to your environment, and love making a difference in your community, we think you’ll fit right in.
Job Specs
PAY RANGE: $90,000 annually
JOB TYPE: Full Time
SCHEDULE: Monday through Friday, potential after hours availability required
OFFICE LOCATION: 400 Industry Drive Suite 130 Tukwila, WA
JOB LOCATION: This job is performed at the Valentine Roofing office.
Job Description
About the Position
- Work days are typically Mon-Fri with occasional after hours communications and oversight required
- Responsible for contract fulfillment and overall job results
- Daily communications with customers and job crews
- Build positive customer relationships
- Oversee multiple projects simulataneously
- Oversee project budget and manage project costs
- Schedule and manage deliveries of materials and container
- Manage multiple crews
Skills
- Professional communication between yourself, the customer, and the job crew
- Effective communication with vendors and suppliers
- Ability to manage high volume workload and adapt to changing priorities
- Can demonstrate problem resolution at a high level
- Organized and detail oriented
- Exhibits accountability and dependability
- Bilingual (English-Spanish) is a bonus
Requirements
- At least 2 years of customer service experience
- At least 2 years of proven experience in a management role, managing people and operations
- Ability to completely own a project from start to finish is valued over specific experience
- Ability to maintain all company standards
- Alignment with company culture is a must
- Adherance to company safety standards
- NO roofing or industry experience required
Company Provided
- 100% paid training
- Company surface
- Optional company cell phone
Company Benefits
- Weekly paychecks
- Flexible Paid Time Off - 80 hours annually
- Nine Paid Holidays in 2023
- Optional Medical, Dental, Vision
- Optional 401k with employer match