Leading Puget Sound - Seattle Roofing Contractor Since 2008
Home Service Admin
Providing administrative support to our service division
Our home services team works together to provide our customers with a five-star experience. A great teammate must communicate effectively with staff and customers while taking extreme ownership of the daily administrative tasks. Home services is a division of the Valentine Roofing company, excelling in exterior house cleaning and maintenance. If you want to work for the number one home improvement contractor in Puget Sound join our team today.
The Valentine Experience
Our mission is to serve and care for our neighbors. We do this by providing top-notch work and an award-winning customer experience. We want to make a positive impact in our community and understand that starts in-house, with our team! This is how we employ the absolute best people in the industry. If you are committed to excellence in your craft, bring a positive attitude to your environment, and love making a difference in your community, we think you’ll fit right in.
Job Specs
PAY RANGE: $50,000 - $60,000 annually
JOB TYPE: Full Time
SCHEDULE: Monday through Friday
OFFICE LOCATION: 400 Industry Drive Suite 130 Tukwila, WA
JOB LOCATION: This job is performed at the Valentine Roofing office.
Job Description
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. This position will operate in a professional office environment which will include using standard office equipment. This position requires the employee to regularly speak or listen in person and over the phone. We are an equal opportunity employer.
About the Position
- Work days are typically Mon-Fri
- Create customer invoices accurately and promptly
- Create accurate estimates for a variety of home service offerings
- Manage incoming customer calls effectively
- Provide premier customer service
- Schedule customer's jobs
- Route and dispatch technicians to daily jobs
- Grow division through customer acquisition and new service offerings
- Other tasks as needed
Skills
- Professional communication between yourself, the customer, and management as needed
- Effective communication with field technicians
- Ability to manage high volume workload and adapt to changing priorities
- Provide problem resolution as needed
- Exhibits accountability and dependability
- Ability to work effectively within CRM and routing software
Requirements
- Understanding of efficient scheduling and dispatching
- Experience in customer service
- Must be flexible with changing priorities
- Ability to maintain all company standards
- Alignment with company culture is a must
Company Benefits
- Weekly paychecks
- Flexible Paid Time Off - 80 hours annually
- Nine Paid Holidays in 2023
- Optional Medical, Dental, Vision
- Optional 401k with employer match